Privacy Policy

1. Information We Collect

We may collect the following types of personal information from you:

Contact Information: Name, phone number, email address
Payment Information: Credit/debit card details and billing address
Appointment & Service Information: Booking details, appointment history
Medical & Skin/Health Notes: Information you provide for treatment suitability and safety
Technical Data: Cookies, usage data, and analytics such as IP address, browser type, and device information
Communications: Information provided through forms, emails, or newsletter sign-ups

2. How We Collect Information

We collect information through:

In-person
Online booking systems
Our online shop and payment processors
Contact forms and newsletter sign-ups
Cookies and analytics tools (such as Google Analytics)

3. How We Use Your Information

Your information may be used for the following purposes:

To confirm, manage, and remind you about appointments
To process payments securely
To send marketing communications and promotions (you may opt out at any time)
To maintain treatment records and ensure safe, personalized services
To improve our website, services, and customer experience
To comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share information only with trusted third-party service providers, including:

Payment processors (e.g., Square, Stripe, PayPal)
Email and communication services (e.g., Google)
Booking platforms used for appointment scheduling
Analytics services (e.g., Google Analytics)

These third parties are only authorized to use your information as necessary to provide their services.

5. Cookies & Tracking

We use cookies and similar tracking technologies to:

Analyze website traffic
Improve user experience
Track marketing performance

You can adjust your browser settings to decline cookies, though some website features may not function properly.

6. Data Retention & Security

We keep your information only as long as necessary for the purposes described in this policy, or as required by law. We implement appropriate safeguards to protect your information from unauthorized access, alteration, or disclosure.

7. Your Privacy Rights

Depending on your location, you may have specific privacy rights under laws such as the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). These rights may include:

Accessing and receiving a copy of your personal data
Requesting correction or deletion of your data
Opting out of marketing communications
Restricting or objecting to how we process your data
Requesting data portability

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we learn we have collected personal data from a child, we will delete it promptly.

9. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Lilly Rose Beauty
📧 Email: lillyrosebeautyspa@gmail.com
📞 Phone: (951) 557-1335
📍 Address: 27851 Bradley Rd Suite 155, Menifee, CA 92586